Isilon Global Services
Comprehensive storage services designed to simplify your storage challenges

Enterprise-class Storage Challenges Require World-Class Services
Your file-based data is your business. You need the peace of mind that comes from knowing that the lifeblood of your business is there for everyone who needs access to it, every second of the day or night. With that in mind, Isilon has created a world-class technical support organization so that you can rest assured someone is always available to help you maintain the highest availability for your clustered storage infrastructure.

Successful enterprises demand much more from a storage vendor than just great technology. Busy IT departments require world-class storage support and expertise that delivers real value: 24x7x365. Isilon offers comprehensive storage services that leverage our extensive storage expertise and innovative technologies while enabling increased flexibility throughout the enterprise. Our global operations make it possible for us to coordinate services that span your organization from major data centers to remote office environments around the globe.

Isilon Global Services can assist you in any and every phase of the storage lifecycle. Whether you need help planning your next-generation storage system, undertaking a major storage deployment, or upgrading your existing Isilon infrastructure, trained Isilon services personnel have the skills to get the job done and ensure your success.

Technical Support

Isilon IQ clustered storage systems and software is backed by world-class service and support. You choose the combination of services you need to meet your business requirements.

Training & Education

Get the most from your Isilon IQ clustered storage systems and software with Isilon Institute Technical Training.

Isilon Institute Technical Training courses prepare you to install, configure, and manage Isilon clustered storage solutions. These instructor-led courses are taught at our corporate headquarters in Seattle, WA. We also offer onsite education customized to meet your unique business requirements.

Documentation

Isilon Systems has a comprehensive technical publications library, covering our technologically advanced storage system and integrated solutions.

These publications provide information to help you install, configure, manage, and service your system and storage as well as outline the best practices and interoperability for 3rd party products that exist within an Isilon clustered storage ecosystem. Please use these publications as a first source of information when working with the Isilon IQ systems and software. These documents can be found in our Isilon Insight knowledgebase that can be accessed through www.isilon.com/support website.

Business Benefits

• Optimize use of your Isilon IQ clustered storage systems and software
• Maximize productivity of your System Administrators
• Reduce support calls and costs